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How to React to Biased Comments at Work

Bias at work can be overt and insidious. It can be shocking and enraging. But the subtle “Wait, what just happened?” moments are far more frequent. Take these examples: A client assumes you are in a subordinate role because of your age. A prospective customer only makes eye contact with your white colleague. A coworker calls you “angry” while your equally assertive male counterpart gets labeled “strong” (a far too often occurrence for women as   one of our previous studies   showed). Moments like these leave you questioning others’ intentions and your own perceptions. The inner dialogue can sound a bit like, “I’m upset. But should I be? Do I have a right to be?” At best, this shadowy bias is exhausting. At worst, it is soul destroying. Bias’s sometimes slippery nature also makes it difficult to eradicate in the workplace. Leaders implement policies that prohibit discrimination against protected classes, but rules can’t prevent unconscious, unintentional bias. How do you legis

How to Tell Your Boss You Have Too Much Work

These days it seems like most people have too much on their plate. Everyone complains about feeling overworked. So how do you tell your boss you simply have too much to do? No one wants to come across as lazy, uncommitted, or not a team player. How can you protect your image as a hard worker while saying uncle? What the Experts Say No matter how busy you are, it can feel exceedingly difficult to talk to your boss about your heavy workload. The reason is twofold, according to Julie Morgenstern, productivity expert and author of  Never Check E-Mail in the Morning .  First, you may worry that by saying something you’re going to lose your job. “In the bottom of your belly is this feeling that if you can’t handle the work, there’s someone else who can; you feel dispensable,” she says. Second, “the natural tendency is to think, ‘I am not working hard enough, smart enough, or efficiently enough. I should be able to handle this.’ So you suffer in silence.” But doing so is dangerous for