For years we talked about our Skills. We said “I have negotiation skills, administrative skills and strategic skills.” We claimed a whole bunch of skills, but what are skills, really? Who can say whether you have those skills? When someone tells me s/he has great Negotiation Skills, I immediately wonder whether the person I’m talking with negotiated peace accords between warring nations or got the coffee vendor to throw in a few extra creamers with the coffee order. Skills are amorphous, and even if you possess a certain skill, do you know when and how to use it? That is the question. That’s why stories are so much more powerful in a resume or a LinkedIn LNKD -1.05% profile than lists of Skills could ever be. If I’m interviewing you I want to know what problem you solve. When you can tell me what kind of Business Pain you relieve in your work, then I know that you understand how your talents fit into the larger organization. When you can tell me what kind of Business Pain
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